FAQs
Risk & Hazard Disclosure
Participating in activities at the Park entails inherent risks like cuts, impact injuries, dehydration, and even death. Injury from collision in water (other participants, craft, other fixed hazards), aspiration of water, drowning, sun burn, hypothermia and injury whilst moving around course ie slipping, tripping and falling.
Is there an entrance fee if I'm not climbing?
Entrance to the Park is free for those who would like to watch and walk around.
Do I need to pay for parking?
Parking is complimentary and is included in your booking.
Is there a minimum age to participate?
Ages 6+ (and height 125cm+ and maximum 120kg) on the Adventure Course
Ages 3 - 8 (and height 100 - 140cm) on the Kids Course
Is there a maximum weight to participate?
For safety reasons, the maximum participant weight is 120kg.
If I require medication, can I still take part?
We advise that you check with your GP before taking part in any of our activities. It is advisable that your medication is accessible.
What do I wear?
We recommend wearing comfortable activewear and closed-toe sneakers to ensure you can move freely and safely during your climb (no crocs or sandals).
Can I go climbing if I am pregnant?
No, unfortunately, we’re unable to allow pregnant participants to climb
Where can I leave my things?
Lockers are available for you to securely store your personal belongings during your session.
How long are climbing sessions?
Climbing sessions run for 2 hours, including the safety briefing, the full climbing experience, and your descent.
Will I need to fill out a form to participate?
Once you make your booking, you will receive your booking confirmation and an acknowledgement form. This form needs to be completed and submitted at Check In before doing any activity at Wero. Click here.
Cancellation Policy
View our Cancellation Policy here - Wero Whitewater Park Cancellation Policy 15012026
Terms & Conditions
View our Terms & Conditions here - Wero Terms and Conditions